Police Checks FAQ

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159 Barkly Avenue, Burnley VIC
1300 552 052
(FAX) 03 9815 6800
Contact Hours 9:00am - 5:30pm
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Are there any age restrictions for a Nationally Coordinated Criminal History Check?

You must be at least 10 years old to undergo a Nationally Coordinated Criminal History Check...

Are there any types of Nationally Coordinated Criminal History Checks you cannot process?

We can only process Nationally Coordinated Criminal History Checks for employment or volunteer...

Can I check the progress of my Nationally Coordinated Criminal History Check?

Yes, you can log into your account and check the progress of your application. You will need the...

Can I dispute the results of a Nationally Coordinated Criminal History Check?

Disputing the results of a Nationally Coordinated Criminal History Check Every Nationally...

Can I get a copy of a certificate after I have submitted my online application?

Yes, simply log into your account as we keep copies for a period of 12 months from date of order....

How do I apply for a Nationally Coordinated Criminal History Check?

You can submit your application online, but we can only lodge your application once we have...

How long are Nationally Coordinated Criminal History Check results kept for?

We will retain the information for 12 months. As a Australian Criminal Intelligence Commission...

How long is a Nationally Coordinated Criminal History Check valid for?

Nationally Coordinated Criminal History Checks are point-in-time checks and are current as of the...

How long will it take to process my Nationally Coordinated Criminal History Check?

Around 70% of all applications are completed within 1 hour, if submitted during business hours....

How much does a Nationally Coordinated Criminal History Check cost? How can I pay?

The price for a Nationally Coordinated Criminal History Check for employment purposes is $43.00....

How will I receive my Nationally Coordinated Criminal History Check?

A digital copy in PDF format of your Nationally Coordinated Criminal History Check will be sent...

What forms of identification are required to support my application?

When applying for a Nationally Coordinated Criminal History Check, you must provide a minimum of...

What if i'm a New Zealand resident or citizen?

Category A documents for New Zealand Residents/Citizens Information Brokers Pty Ltd is bound by...

What is Australian Criminal Intelligence Commission (ACIC).?

Australian Criminal Intelligence Commission (ACIC). is the agency responsible for developing and...

What is a Nationally Coordinated Criminal History Check?

A Nationally Coordinated Criminal History Check lists any disclosable court outcomes and pending...

What is included on my Nationally Coordinated Criminal History Check?

A Nationally Coordinated Criminal History Check lists your disclosable court outcomes and pending...

Which states are included in a Nationally Coordinated Criminal History Check?

Nationally Coordinated Criminal History Checks cover all Australian states and territories and we...

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