The requirements for transferring a domain away from Google Domains are:
- The domain name has to be older than 60 days.
- Domain privacy / ID protect should be deactivated.
- The domain status should be unlocked.
- A valid EEP code is needed for us to initiate the transfer.
To obtain all needed information for the transfer, please log into your Google account at Google Domains and follow the steps below:
- Go to Settings > Domain lock and make sure the domain is not locked.
- From Private registration choose Make my information public to switch off domain ID protect.
- Check Personal contact information and make sure that you have access to the admin email appointed there. In case you see an email you do not have access to, edit the information.
- Click the Expires tab or
- Go to Transfer out and click the Get authorization code button to get your EPP code.
- The EPP code will be sent to your administrative email. Once you get it you'll need to contact us, so that we can start the domain transfer.
You can initiate a transfer-in via your account with this or email it to support@ib.com.au and we can start the order for you, please note in most cases this will generate an invoice to pay for the renewal of the domain which must be paid before the transfer starts.
Follow the instructions in the emails you receive from our registrar and from Google Domains to approve the transfer of your domain. We will notify you immediately after the domain transfer is completed.
