How do I enable Two-Factor (Multi Factor) Authentication (2FA MFA) ?

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Level 1, 2 Warner Street, Huntingdale VIC 3166, Australia
1300 552 052
(FAX) 03 9815 6800
Contact Hours 9:00am - 5:30pm
How do I enable Two-Factor (Multi Factor) Authentication (2FA MFA) ?

1. Login to your account (top right-hand corner)

2. Click the Details tab

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3. Click on Security Settings

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4. Scroll down to Two-Factor Authentication and Click Enable

Note: we only allow 2FA via Authenticator apps, not SMS

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5. Click Get Started

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6. Scan the QR Code with the Authenticator App on your phone (eg. Google Authenticator)

7. Enter the code provided by the Authenticator App & click Submit

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8. Two-Factor Authentication is now Enabled

Note: please keep a record of the Emergency Code in case your phone goes missing/lost.

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