Police Checks FAQ

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159 Barkly Avenue, Burnley VIC
1300 552 052
(FAX) 03 9815 6800
Contact Hours 9:00am - 5:30pm
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Are there any age restrictions for a National Police Background Check?

You must be at least 10 years old to undergo a National Police Background Check using Information...

Are there any types of Police Checks you cannot process?

We can only process checks for employment or volunteer purposes. Before ordering a police check,...

Can I check the progress of my National Police Background Check?

Yes, you can log into your account and check the progress of your application. If you are...

Can I dispute the results of a Police Check?

Disputing the results of a Police Check  Every Police Check ordered from Information Brokers Pty...

Can I get a copy of a certificate after I have submitted my online application?

Yes, simply log into your account as we keep copies for a period of 12 months from date of order....

How do I apply for a National Police Backgrouond Check?

You can submit your application online, but we can only lodge your application once we have...

How long are National Police Background Check results kept for?

We will retain police background information for 12 months. As a Australian Criminal Intellegence...

How long is a National Police Background Check valid for?

National Police Background Checks are point-in-time checks and are current as of the date of...

How long will it take to process my National Police Background Check?

Around 70% of all applications are completed within 1 hour, if submitted during business hours....

How much does a National Police Background Check cost? How can I pay?

The price for a National Police Background Check for employment purposes are $43.00. The price...

How will I receive my National Police Background Check?

A digital copy in PDF format of your National Police Background Check will be sent via email. You...

What forms of identification are required to support my application?

When applying for a nationally coordinated criminal history check, you must provide a minimum of...

What if I'm a New Zealand resident or citizen?

Category A documents for New Zealand Residents/Citizens Information Brokers Pty Ltd is bound by...

What is a National Police Background Check?

A National Police Background Check lists any disclosable court outcomes and pending charges and...

What is Australian Criminal Intelligence Commission (ACIC).?

Australian Criminal Intelligence Commission (ACIC). is the agency responsible for developing and...

What is included on my National Police Background Check Certificate?

A National Police Background Check Certificate lists your disclosable court outcomes and pending...

Which states are included in Police Background Checks?

National Police Background Checks cover all Australian states and territories and we provide this...

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