Email & Postal Verification
Since 1 January 2014, ICANN (Internet Corporation for Assigned Names and Numbers) instituted new rules governing gTLD (generic top-level domains) names such as .com and .net, and new names such as .melbourne and .sydney, requiring registrars to institute more strenuous checks on contact information to help reduce fraudulent use of domains.
What Do I Do And What Does This Mean For Me?
Every time you register a new gTLD domain name (ex. .COM, .NET, .BIZ, .ORG etc), transfer one to IB or change the contact details on an existing domain name, you will be obliged to verify the Whois contact details you are using are valid. We are required to check the following types of contact details:
Email: An email will be sent to the address listed requiring that you click a link, proving that the address is valid.
Postal address: The address provided will be validated against a database. Should we be unable to validate the address, we will make contact via email to request clarification.
What If I Have Not Received This Email?
If you have not received this email then please check your spam folder, If it is no where to be seen please contact us via a support ticket through your account.Back to FAQ