1300 552 052
(FAX) 03 9815 6800
Contact Hours 9:00am - 5:30pm
Around 70% of all applications are completed within 1 hour, if submitted during business hours. However, some applications can be flagged as requiring further review and may take up to 10 business days. We aim to stay within these general timeframes, however, there are some circumstances beyond our control where applications may take longer to process.
Our support team monitors the progress of all applications & will keep you informed with updates.
We can only lodge your application once we have received all required documents (signed application/consent form and 4 selected ID documents).